Protecting your Reputation. With all the social media sites,websites and blogs out there that make it easy to rant or talk about yourself,products and services (By the time you read this,there will be 1,000 new ones not including the new ones currently in the making),there is a good chance somebody's talking about you or your company online. Why do you think many people have Google Alerts which is among many tools companies are using to keep tabs on competitors and scan for online customer comments.
Many of these applications inexpensive applications are robust for most small businesses. Large companies also use these tools to exchange information among sales,marketing and customer service departments may want to upgrade. So besides Google Alerts,what other tools out there can you and/or your company use to protect your reputation? Here are some that I want to share with you all.
- Google Alerts-I think most of us here know about Google Alerts. If Mr.Untech savvy (that would be me Ladies and Gentlemen-LOL!)knows about this,chances are you do too. But for some of you who don't know about Google Alerts,it sends an e-mail when a specific or phrase is used online. Great way to track what your competitors are doing,recruit,find out dirt about your competitors(Did I say that?)and more.....FREE. I am sure you knew that.
Please read this blog by Justin Smith-SEO,SMO and Blogging Consult 8 Ways to Use Google Alerts To Find New Leads
- Yext reps-Tracks and reviews your business on websites such as twitter,facebook,yelp,foursquare and superpages. FREE. Yext Rep - Yext
- Viralheat- It offers geo-location. Features that monitor online conversations by region. Cost $10-$90 a month. Viralheat | Social media monitoring and analytics
- Trackur- Trackur is an online reputation and social media monitoring tool designed to assist you in tracking what is said about you on the internet. Trackur scans hundreds of million of web-pages-including news,blogs,video,images and forums-and lets you know if it discovers anything that matches the keywords that interest you.
Social Media Monitoring Tools Without the Hassle | Trackur
- Visible Technologies- Visible Technologies is a leading provider of Social Intelligence solutions designed to improve and accelerate business outcomes. Supports 12 languages and let's multiple employees share reports. Cost: $500 a month and up. Social Intelligence Services and Strategy | Visible Technologies
- Radian 6-It integrates with www.salesforce.com,www.omniture.com and www.webtrends.com. Cost:$600 a month.
Social Media Monitoring and Engagement – Radian6
Very good advice and some great links! I'm bookmarking. Thank you!!
Thanks for posting this. I am going to check a few of these out. Great information. Keep up the great posts.
Lanre,
Thanks for increasing my knowledge base. We use Google Alerts and are pleased so far.
Steve
Its always nice to get good advice. Thanks
Great post, Lanre. You included a lot of information that some people are afraid to share. Well done!
By the way I have updated all of them with links. Thank you all for your comments. Have a great weekend.
My dad was a real estate agent for about 40 years. He said the most important part of selling real estate is to give good hard honest service. I've been doing that for 27 yars, and it's been a successful plan.
Rob Magnotta - Huntington Beach Short Sale Agent (Seal Beach, Irvine, Fountain Valley, Newport Beach REALTOR)-Rob great real estate agents like yourself here have taught me how to share more.. (I feel a blog coming on-LOL). Have a great weekend.
Larry Bergstrom- Larry Active Rain is a great place to learn something new everyday. That's why I keep coming back here.
Chain Real Estate Investments & Mortgage, Steve & Joel Chain-Thank you for always supporting my blogs. YOU ARE ONE OF MY FAVORITES. Have I told you guys that before? Have a great weekend. Great post.
Diane Casale, REALTOR, ABR, SNP Realtors, Huntsville, Alabama)-Thank you very much Diane. I really appreciate this. Have a great weekend.
Cara Marcelle Mancuso (Tierra Antigua Realty - Tucson, AZ)-You are very welcome. Anytime. I am glad you enjoyed it. Have a great weekend.
Unaminous blogger-You are very welcome sir. 40 years is a long time. Your father is a super real estate agent. Happy to hear that your plan is working out. Much success to you. Have a great weekend.
Lanre, thanks for the great post. I haven't heard of a few of these tool and thank you for compiling this list. It's great to see not only to the negative comments people may have out there (if any) but, most importantly, to be able to link to all the possible things about our services and client's experiences with us. Indeed the latter are a great source of testimonial - better yet they are hypertexted and can be linked to for our benefit.
PS. IF you don't already have connections in Vancouver, BC - would you be interested in becoming part of my referral database and vice versa?
Good Morning Lanre,
Thanks for another great post. Have a great day.
Good morning, Lanre
Good tips. I already use Google Alerts and I plan to read Justin's blog shortly. I see your comments on other sites so we must follow some of the same people. Like minds . . .
Have a great weekend, my friend.
Mary
Lanre, this is great information. Thanks for sharing. We all need to be more vigilent about how we appear online.
Thanks, Lanre, for the very helpful information! Hope all is well with you!
Lanre ~ Hate to admit it...I had heard of Google Alerts, but didn't really know what it was used for or how it was applied. This is on my 'short list' of things to look at closer. Thanks for the info!
Lanre, You, my friend, are turning into quite the techy guy! Wow! This is all great info. I've never heard of most of these. Off to check them out now! Thanks my friend :)
Lanre thanks for the tips-I am off to check them out!